Government Funded + Healthcare Card
Government Funded Students
Full Fee (Fee for Service Students)
Additional fees for CPP31318 Certificate III in Security Operations may include:
$150.00 administration fee for processing credit transfer application
$135.00 per unit of competency if the student is required to complete additional classroom-based training
*For eligible individuals: This training is delivered with Victorian and Commonwealth Government funding
The student tuition fees as published are subject to change given individual circumstances at enrolment.
Course fees include face-to-face training and assessment, all your course material and manuals, as well as the printing of your certificate/statement of attainment.
Click here to view the statement of fees.
The primary role of a Control Room Operator is to support clients, security officers and staff who are working in a large complex. In the event of an emergency the control room operator will liaise with the emergency response units and officers on the ground. Major employers of control room operators are:
- transport departments
- shopping centres
23 days (8:30 am – 4:30 pm) Weekdays – 3 days a week
Licensing Outcomes for Victoria
In addition to meeting the requirements for CPP20218 Certificate II in Security Operations, completing this training program will contribute towards licensed outcomes in Victoria for a Control Room Operator.
Breakdown of Units of Competency.
BSBFLM312 – Contribute to team effectiveness
CPPSEC3101 – Manage conflict and security risks through negotiation
CPPSEC3102 – Maintain operational safety and security of work environment
CPPSEC3103 – Determine and implement response to security risk situation
CPPSEC3104 – Coordinate monitoring and control of individual and crowd behaviour
CPPSEC3105 – Coordinate provision of quality security services to clients
CPPSEC3106 – Gather, organise and present security information and documentation
HLTWHS003 – Maintain work health and safety
CPPSEC3107 – Monitor security and coordinate response from control rooms
CPPSEC3108 – Store, protect and dispose of security information
CPPSEC3109 – Use and maintain security databases and compile reports
CPPSEC3110 – Control persons using batons
CPPSEC3111 – Restrain persons using handcuffs
CPPSEC2114 – Monitor electronic security equipment and respond to alarm events
CHCCCS020 – Respond effectively to behaviours of concern
CPPSEC3125 – Implement security procedures to protect critical infrastructure and public assets
PMAOMIR210 – Control evacuation to muster point
Click here to find out the eligibility requirements for a Control Room Operator: