Unarmed Guard Crowd Controller
CPP20212 Certificate II in Security Operations
If you are looking at a career in the security industry Certificate II should be considered as your first step. This course will allow you to apply for your private security licence (Unarmed guard/Crowd Controller). Career paths may include working as a guard at sporting events, concerts, pubs and clubs, shopping centres, museums, hospitals and even large corporations.
Government Funded + Healthcare Card
Government Funded Students
Full Fee (Fee for Service Students)
Additional fees for CPP20212 Certificate II in Security Operations may include:
$150.00 administration fee for processing credit transfer application
$ 80.00 per unit of competency if the student is required to complete additional classroom-based training
$150.00 for first aid if the student’s first aid was completed over 12 months ago
*For eligible individuals: This training is delivered with Victorian and Commonwealth Government funding
The student tuition fees as published are subject to change given individual circumstances at enrolment.
Course fees include face-to-face training and assessment, all your course material and manuals, as well as the printing of your certificate/statement of attainment.
Click here to view the statement of fees.
Career Outcomes
After the successful completion of a CPP20212 Certificate II in Security Operations, you’ll be licensed to work as
- Shopping Centre Guard
- Hotel Security
- Airport Screener
- Front Door Security
- Festival Security
- Mobile Patrol Guard
- Sporting Events Guard
- Clubs/Pubs Security
- Court House Screener
Course Duration
Full-Time Course:
17 days – full time (8:30 am – 4:30 pm) Weekdays
Nights:
34 nights – Part-time (6:00 pm – 10:00 pm) Weekdays
Weekends:
9 Weekends (17 days) – Saturday & Sunday (8:30 am – 4:30 pm)
Licensing Outcomes for Victoria
In addition to meeting the requirements for CPP20212 Certificate II in Security Operations, completing this training program will contribute towards licensed outcomes in Victoria for Crowd Control and Unarmed Guard.
Breakdown of Units to meet individual licensing requirements of Unarmed Guard and Crowd Control in Victoria
UNARMED GUARD -13 Units
CPPSEC2001A Communicate effectively in the security industry
CPPSEC2002A Follow workplace safety procedures in the security industry
CPPSEC2003B Work effectively in the security industry
CPPSEC2004B Respond to security risk situation
CPPSEC2005A Work as part of a security team
CPPSEC2006B Provide security services to clients
CPPSEC2011B Control access to and exit from premises
CPPSEC2014A Operate basic security equipment
CPPSEC2015A Patrol premises
CPPSEC2017A Protect self and others using basic defensive techniques
CPPSEC3002A Manage conflict through negotiation
HLTFA311A Apply first aid
TLIE2007 Use communication systems (new competency as of 18 January 2017)
CROWD CONTROL – 17 Units
CPPSEC1003A Apply security procedures for the responsible service of alcohol
CPPSEC2001A Communicate effectively in the security industry
CPPSEC2002A Follow workplace safety procedures in the security industry
CPPSEC2003B Work effectively in the security industry
CPPSEC2004B Respond to security risk situation
CPPSEC2005A Work as part of a security team
CPPSEC2006B Provide security services to clients
CPPSEC2010A Protect safety of
CPPSEC2011B Control access to and exit from premises
CPPSEC2012A Monitor and control individual and crowd behaviour
CPPSEC2014A Operate basic security equipment
CPPSEC2017A Protect self and others using basic defensive techniques
CPPSEC3002A Manage conflict through negotiation
CPPSEC3005A Prepare and present security documentation and reports
CPPSEC3013A Control persons using empty hand techniques
CPPSEC3017A Plan and conduct evacuation of premises
HLTFA311A Apply first aid
Participants for Combined Unarmed Guard/Crowd Control need to complete Nineteen (19) units
Click here to find out the eligibility requirements for a Private Security Licence.
(http://www.police.vic.gov.au/content.asp?Document_ID=33650)
CPP20212 Certificate II in Security Operations will prepare you for real life experiences and will provide a healthy income for those that gain employment within the Security Industry.
Unarmed Guard and Crowd Controllers can expect and income of $21 – $35+ per hour.
Course Venues
Melbourne
Level 11, Tower 4/18-38 Siddeley St, Melbourne VIC 3008- 1300 134 782
- Monday – Friday: 8:00 AM – 5:00 PM
Dandenong
63 Walker Street Dandenong 3175- Monday – Friday: 8:00 AM – 5:00 PM
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I Just completed my Certificate II with a good group of people. An eye opener into the industry and I am thankful to trainers and the staff at ISTA for the training and gaining some great advice and experience.
ISTA has been an outstanding organisation to complete my course with. Their professionalism and course structure has been at excellent standard. I recommend ISTA as a training provider to do your security course with. Staff are fantastic and very supportive. Trainers were absolutely amazing. A BIG THANKS TO ISTA!
If you want to become a Security Guard I can definitely recommend ISTA. The trainers have a wealth of information…. Thank you for helping me become a better person and more self-aware.
I did my Certificate II at the Geelong Campus. I highly recommend it for those who live in the Geelong or Ballarat areas!
I’d like to say a big thank you to all the ISTA crew. You are all so lovely and helped out to the fullest and if anyone is looking to do a Certificate II in Security Operations I believe this is the organisation you should go to. I’m continuing on to do my Certificate III in Security Operations in a few weeks. It has be wonderful and I have learnt a lot and gained so much confidence within myself. Thank you so much for all that each and everyone of you have done!
I would 100% recommend ISTA, the staff are lovely, caring and so helpful.
Best decision I ever made, it’s an amazing environment, so family oriented and every one is just so focused and wanting the best for you and for you to succeed, instructors are so passionate and give such a great insight, from text book to their own personal experience.
Thank you so much for everything.
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